If you ask those you admire if their reputation is a crucial aspect of their career, the answer will likely be “yes.” Find out how they earned their reputations, and the answer is likely to be a detailed account of the time and effort and the way it should be protected, knowing that a reputation built on trust can be destroyed in a matter of minutes.
Everyone has a reputation, regardless of whether they know what it is or are in agreement with it. People discuss your reputation and judge you by it or try to assess whether it is good or bad. Building a good reputation will help you be a better person and boost your career.
Table of Contents
What is Reputation?
To appreciate the significance of reputation, first, you must know what the word “reputation” means.
The Oxford Dictionary defines reputation as “the beliefs or opinions that are generally held about someone or something.” What determines whether your company or you have an excellent or bad reputation depends on you.
The majority of people evaluate a company’s image through lenses based on search engine results, social media, and word-of-mouth.
Your actions and what other people say about you are your reputation. This formula is the most powerful leverage you can have in your business and worldwide.
People say you shouldn’t worry about what others think of you; I completely oppose that advice. You must weigh your behavior and character with how others view you and, most importantly, be honest with yourself. If you are sincere and truthful with yourself, you’ll know when to worry about what people say about you and when not to be.
Why is Building a Good, Solid, and Professional Reputation Important?
A positive reputation for your business will affect your job offers, promotions, and your team’s morale, as well as your client base, profits, and growth. When you’re in a competitive business environment, an individual’s or company’s reputation can assist people in making better decisions. For instance, an individual who needs a new house might select an organization with a higher cost due to its excellent reviews.
Suppose it’s a seller offering your price, a hiring manager considering the possibility of offering you a position, or someone with purchasing power; others usually decide your fate. It’s just an ounce of influence from a trusted person to let you in or force you out.
Companies or people with good reputations may also:
- Get better people to join or better opportunities
- Get a better pay or selling price
- Assist in achieving Leadership roles and influence
- Keep your loyal customers who purchase more of the same products and services.
- Get new customers who appreciate a company’s standing
- Encourage funding and improve sales numbers
- Lead to higher market value and lower capital cost
Creating and maintaining a good reputation over time is essential, and there are never-ending chances to enhance it if required.
How to Build a Good, Solid, and Professional Reputation
A good reputation for yourself and your company will give you a competitive edge. However, creating a good reputation requires effort. Here are some suggestions that will aid.
It is easy to forget what someone was wearing or who they were with at that moment, but you most likely never forget someone who doesn’t keep their word to you. Jesus told us, Let your yes be yes and your no be no. – Matthew 5:37
It’s so simple; consider a moment when someone said they would do something and they actually delivered on their promise. You will likely consider them as reliable, dependable, and trustworthy. You would most likely offer them an excellent recommendation or referral to others, wouldn’t you? Be a man of your word.
Small gestures like welcoming new colleagues can result in positive connections. Engage with colleagues as well as customers in positive and innovative ways. Give your resources generously, and engage with your network to show you appreciate it. This will make people feel valued and respected and increase productivity and a positive attitude.
“I didn’t have enough time” could be the most common excuse to explain why we fail to keep deadlines on track if something outside our control resulted in us failing. What really occurs is that we ran out of time, and this is due to inadequate planning.
Exceed, go above and beyond expectations.
The best way to begin creating a reputation for yourself as a brand-new employee is to go over and above what is expected.
It can be accomplished by taking on extra responsibilities, like providing three examples even though you were asked to provide only one or submitting an assignment at the end of the day instead of the next day.
Doing more than what is required from you and taking on extra responsibilities can do you well and help you stand out.
Be sure to keep your standards in check.
In the quest to become well-known, some are willing to do whatever to be admired and loved.
This is simple for certain people since they don’t know who they really are. They do whatever to gain popularity; they are the chameleons. Some are aware of who they are; however, they often hide or alter their appearance to conform to a particular model.
You can never gain trust by doing something you’re not proud of. If your company commits mistakes, be aware of the error and fix it correctly. Cover-ups are a quick way to damage your reputation. The best method is honesty, regardless of the event of public relations mishaps.
Your reputation as a business can be the catalyst for creating a new business or be a hurdle for potential customers. Protecting and enhancing your business’s reputation is the most effective way to improve the visibility of your brand’s visibility and encourage growth and your goals!
Honesty builds trust and enhances a person’s or business’s reputation. Be sure to fully disclose information and do not hide details and the results from employees, customers, and investors. For instance, if the owner of a car-selling company has placed an order for a particular car for a customer and isn’t expected to arrive until an entire month, sharing the information with the customer could create trust, even if it’s a possibility of discomfort.
Go out of your way to help others reach their goals.
A trustworthy reputation goes beyond worrying about your personal growth. Develop a habit of helping others. Do you know someone from sales looking for deals? You can assist by making the perfect introduction.
Make other people look good.
Have you ever had the experience of being thrown in the dirt? Not fun, surely? It’s essential to figure out how to make others look nice (for reasons beyond selfish interest). Did you get a recommendation from someone to a business as a potential client or to a potential job? Be sure to make them appear professional as a way to thank you! Be there early, get ready, and follow up promptly for both parties. By making the referring party look great for introducing you, your reputation continues to grow.
Offer your opinion with respect.
If you are an employee, you have to keep in mind that you’ve been selected because you have the expertise and experience to improve the company’s performance. So, your opinions are highly important.
If you’re trying to establish a respected image, remember it’s better to present your thoughts without arguing. If you respectfully express your opinions through recommending rather than asking.
This means that not only will you show that you’re a pleasure to work with by expressing your thoughts respectfully and ideas, but you’ll also show that you’re a smart and innovative person.
Keep the complaining on the down low.
It’s no secret that work can be difficult at times. It’s best to deal with negative emotions in an empowering way.
The act of complaining is an extremely harmful way to conduct yourself, and, as you can think, complainers don’t have the best reputations because they drag everyone down and destroy positive workplaces. To avoid an unprofessional workplace and a negative impact on your workplace, you should try to come up with solutions or change your perspective.
Admit it when you’re wrong.
It’s simple to say, “Everybody makes mistakes,” or “I’m just human” when we make a mistake. But letting it go is different than accepting responsibility and saying, “I was wrong.” Either way, no matter which option you pick, they affect one’s reputation.
Keep your business information up-to-date.
Ensure your business’s local information is correct, up-to-date, and up-to-date for your online accounts. Your business name, telephone number, and address are of utmost importance. Still, it would be best if you also remembered to include additional details such as the URL of your website email address, business hours, business type, a list of the company’s items and services, and other details. Take the time to do this and spare your prospective customers the stress of looking elsewhere.
Provide a Quality Experience
The most effective way to earn a favorable reputation with customers is to show that you are skilled in what your business is doing. Give them a great service every time, and they’ll be impressed. The more customers who are happy with your service and are satisfied, the more likely they will come back to buy from you. The happy customers will also be more inclined to recommend your business.
Humanize Your Brand
An easily recognizable brand will increase the chances of success. For a brand to have a positive reputation, you have to create a human face for your brand. People will be less likely to spend time thinking that they are unrepresentative organizations.
The ability to keep your interactions at a high level is crucial when building a reputation. The most effective way to do this is by appearing more personable rather than corporate. Your brand should be perceived as easy to get around.
Begin by creating a genuine and authentic tone for your communications and marketing. For instance, your interactions with social media should address customers individually. Make sure you are genuine and fun in your interactions and replies.
Show your social media savvy.
Social media is an excellent way to connect with potential and existing customers. Create a fan base as well as followers via Facebook, Twitter, or Instagram, and keep them informed of news regarding your business or with information regarding new products and services.
Turn negative feedback into opportunities.
Reviews or negative feedback can turn into opportunities with the right attitude; the critic could become an unrepentant customer and significantly influence your personal or professional reputation. A company, for instance, might follow up with a client who has left negative reviews online or offer a full refund to a customer who experienced a negative experience. The customers might be happy with the gesture and attempt to do business again or share positive feedback about the experience and its response to their family and friends.
Create and Provide Quality Content
A surefire way to improve an online image is by establishing trust. Successful companies have established their credibility on trust and respect.
Today, submitting good quality content is vital for establishing a good reputation. Sharing your content on well-known websites can expose you to a new audience.
Blogs can be a useful method to keep your business visible to potential customers. Blogs can also raise your brand’s visibility and make you appear as a respected expert.
Pay attention to details.
There is nothing more disruptive, embarrassing, and annoying than an address that isn’t correct, a phone number that needs a digit or is misspelled, or something else that was missed. The reputation of a company is based on its accuracy, but the opposite is the case.
A Penn State study found that smiley people are more friendly and attractive and appear more confident. As per the University of Pittsburgh researchers, they also appear more reliable.
Pay attention to your body Language.
A person’s body language can communicate an idea without words, and people with good reputations are aware of their body speech. Make sure you keep eye contact and nod to show that you’re attentive when you hear others talking. Effective body language can strengthen your instructions and verbal messages, making others feel at ease and show confidence. The ability to read body language will assist you in recognizing any problems or worries that others might have.
The reliability and consistency of a company are important qualities to possess in businesses, and both can affect reputation. They could lead to repeat business, clients or customers, or an opportunity to promote. For example, a client will likely continue giving his business to a plumber that can fix a leaky faucet in only one visit instead of one that requires three visits to resolve the issue, regardless of the cost difference. Meeting deadlines consistently, delivering useful work, helping others, and performing well can increase your standing and credibility.
Be active in your local community.
Your community may be as small as your office or as large as your city. Your participation is inextricably linked with your beliefs and goals. Being engaged means getting to know people, giving back your time and energy, and being readily available.
What are the Benefits of a Good and Solid Reputation?
The advantages of a great reputation are:
- More opportunities for business
- Lower marketing costs
- Attracts loyal fans
- More customers and more sales
- Differentiates you from your other competitors
- Develops positive relations with customers
- More revenue
- Free advertising
- Attract better quality prospective employees
- Greater value for the company
However you define yourself or your goals with a poor reputation, you’ll be unable or nearly impossible to reach success. Customers want the best for their money, so they naturally select the company or individual they believe is more reputable. No one would want to purchase an item or service that’s lower in quality than they initially thought. Therefore, whether you’re pitching to a potential client or looking for partnerships with businesses, the reputation of your business can impact your financial results.
Read More: How to Build a Strong Character
Read More: How to Overcome Apathy and Feel Good Again
Quotes about Reputation:
- “Character is like a tree, and reputation is like its shadow. The shadow is what we think of it; the tree is the real thing.” – Abraham Lincoln.
- “Your reputation is what people say about you when you’re not in the room.” – Jeff Bezos.
- “It takes many good deeds to build a good reputation and only one bad one to lose it.” – Benjamin Franklin.
- “A good reputation is more valuable than money.” – Publilius Syrus.
- “Reputation is the cornerstone of power.” – Robert Greene.
- “Reputation is the strongest currency in the world.” – Gary Vaynerchuk.
- “Your reputation is what you do when nobody is watching.” – John Wooden.
- “It takes 20 years to build a reputation and five minutes to ruin it. If you think
- “Reputation is what others think of us; character is what God knows about us.” – Thomas Paine.
- “Your reputation is more important than your paycheck, and your integrity is worth more than your career.” – Ryan Freitas.
- “It takes many good deeds to build a good reputation, and only one bad one to lose it.” – Benjamin Franklin.
- “Reputation is the currency upon which we build our success and credibility.” – Jason Hartman.
- “Your reputation is your personal brand. It’s a reflection of the value you bring to others and how they perceive you.” – Brian Tracy.
- “Reputation is the cornerstone of power. Through reputation alone, you can intimidate and win.” – Robert Greene.
The people you know who exhibit the majority or all of these characteristics are most likely the ones you regard with the greatest respect. Their reputation precedes them (in positive ways). They don’t need to promote themselves or boast since others have done it for their benefit. There is nothing of better value than having a positive reputation. It can allow you to access opportunities you would otherwise not be able to.
It’s not enough just to have an impressive reputation. You must also safeguard it and keep it. Be sure to check in with yourself and inquire if you’re regularly acting in a way that is promoting a positive image.
After all, is said and done, your reputation will be based on the impressions you leave on others. Do Better, Be Better.